Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-cross-platform-reputation-monitoring.livebursts.com (hereafter referred to as “AI Cross-Platform Reputation Monitoring,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-cross-platform-reputation-monitoring.livebursts.com.
  2. Mobile and desktop applications developed by us.
  3. Online services offered through our platform.
  4. Any other features or tools integrated into our digital offerings.

Please note that this policy does not extend to third-party platforms, websites, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you sign up and use our applications and services, we collect and process your personal data to deliver the requested functionality.
  2. Website visitors: When you visit our websites, we may gather information about your browsing behavior, device details, and other non-personal data for analytics and improvement purposes.
  3. Communications: We may reach out to you via email, phone, or SMS for transactional, marketing, or service-related communications.

Personal Data Collection

We collect various types of personal information from our users, which includes:

  1. Account Information: This comprises your login credentials (username and password) and any profile details you provide.
  2. Payment Details: We securely store payment information used for transactions through our platform.
  3. Financial Records: Financial data may be collected and processed for billing and accounting purposes.
  4. Purchase History: Details about products or services purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data to enhance user experience and personalize content.
  6. Location Data: Information about your geographical location when you interact with our location-based services.
  7. Feedback and Reviews: Content you share, including comments, ratings, and product reviews.
  8. Social Media Profiles: If you choose to connect your social media accounts, we may access certain personal data from these platforms (subject to their privacy settings).
  9. Product Interest: Information about products or services that interest you, as indicated by your browsing behavior on our site.

We collect this data through direct user input, automatic tracking technologies, and partnerships with third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance user experience and provide valuable analytics. We use cookies for:

  1. Strictly Necessary: These ensure basic functions of our website, such as navigating through pages.
  2. Preferences: They remember your settings and preferences to personalize your experience.
  3. Analytics: Cookies help us understand how users interact with our site, enabling us to improve performance and content delivery.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted or blocked.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law. Once the data’s purpose has been met, we securely delete or anonymize the information.

Security Measures

AI Cross-Platform Reputation Monitoring implements robust security practices to safeguard your personal data:

  1. Encryption: We employ industry-standard encryption methods for data at rest and in transit to protect against unauthorized access.
  2. Secure Third-Party Processing: Some of our services are provided by trusted third parties who adhere to strict data protection protocols.
  3. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive information.

User Rights and Choices

Depending on your location, you have certain rights regarding your personal data:

  1. Access and Rectification: You may request access to the personal data we hold about you and ask for corrections if it’s inaccurate or incomplete.
  2. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data from our systems.
  3. Restriction of Processing: You have the right to restrict how we use your personal information.
  4. Data Portability: We will provide a copy of your data in a structured format upon request.
  5. Objection and Non-Discrimination: You can object to the processing of your data and refuse any discrimination based on certain grounds.

To exercise these rights, please reach out to our privacy team at [email protected] or via postal mail.

Changes to Privacy Policy

AI Cross-Platform Reputation Monitoring reserves the right to update this policy from time to time. Any significant changes will be notified on our website, and we encourage users to review these updates regularly.

Contact Information

For any questions, comments, or data-related requests, please contact us:

  • Email: [email protected]
  • Mail: AI Cross-Platform Reputation Monitoring, Privacy Team, [Address]